The Spencer website located at www.hellospencer.co, as it may be updated, relocated, or otherwise modified from time to time, including any and all information, text, images, and other materials and content appearing on or incorporated into that website (the "Site") is operated by Saddl B.V. Thank you for visiting the Site or otherwise accessing any of our other web sites, networks, embeddable widgets, downloadable software, mobile applications including tablet computer applications (each an "App"), features, messages such as emails that we may send you, and services, whether on-line or off-line, owned or operated by us (altogether the "Service"). The Company has prepared this privacy policy ("Privacy Policy") to describe what information we collect, how we use and disclose it, and who to contact if you have questions. The Service may be accessible through your personal computer, mobile device, tablet computer, and other similar technology, and references to your "computer" or "device" in the Privacy Policy refer to any and all of the device(s) you use to access the Service. The terms "Company", "we", "us", and "our" refers to Saddl B.V. and its affiliates. The terms "you", "your" and "yours" refer to the user (end user) utilizing the Service. This Privacy Policy is incorporated into and subject to our Terms of Conditions located at hellospencer.co/terms, and capitalized terms used but not defined in this Privacy Policy are defined therein.

Collection of personal information

Personal information: Spencer collects personally identifiable information, such as your name, email, address and phone number. If you purchase products and services, we also collect billing or credit card information. This information is used to complete the purchase transaction. We may gather additional personal or non-personal information in the future.

Location information: In addition to collecting personal information, we also collect your location information that your device provide us, including GPS and other location data made available by your device. Depending on the configuration of your device, you may be able to request that this information is not sent to us while continuing to use the Service. Even where you disable our access to your location information, we may still be able to approximate your location based on your IP address.

Other information: Also in addition to personal information and location information, we also collect information base on your purchase history that you had provide through our technology and service, to provide you a better services that suits your needs. You can always reset your purchase history in the App, so that none of this information will be stored.

Use of the collected information

Spencer may use the information you provide or that we collect to develop, operate, support, maintain, enhance, and provide the Service, to analyze and develop our marketing strategy, Service, and other technologies, to develop new products and services, and to customize and target content that may be more interesting, relevant, or useful to you, including advertisements, and for other administrative purposes, for example:

  • to contact you for feedback about the Service,
  • to conduct research about the Service,
  • to provide anonymous reporting for internal and external purposes,
  • to provide you with certain features or services that may be relevant based on information you've provided to us,
  • to investigate complaints or abuse notices,
  • to notify you of technical updates or changes in policy, or
  • to contact you for marketing and promotional purposes.

You can opt-out of receiving certain communications such as marketing or promotions messages, but we reserve the right to continue to send you certain communications relating to the Service, such as updates from your orders, App updates and administrative messages, without offering you the opportunity to opt out of receiving them.

Sharing of personal information

Spencer does not share personal information collected through the service with third parties, except as described in the Policy. For example Spencer may share personal information with the payment process provider, bank and if required by law a legal process. All such third parties are authorized to use your personal information only to provide their services to you.

Security

The security of your personal information is important to us. Therefore, while we will use commercially reasonable means to protect and ensure the security of your personal information, we cannot guarantee its absolute security and disclaim any liability for any unauthorized access to or use of our servers and/or any and all personal and/or financial information stored therein. Therefore we have implemented physical, technical, and managerial safeguards in an effort to protect your information from unauthorized access, disclosure, alteration, and destruction. Despite our efforts, however, we cannot and do not guarantee the security of the information we collect from you or that such information will not be accessed, disclosed, altered, or destroyed by breach or other failure of any of our physical, technical, or managerial safeguards.

Consent

By using this service, you agree to this Privacy Policy. The Company may update this Privacy Policy from time to time. We will notify you about significant changes in the way we treat personally identifiable information by sending a notice to the primary email address specified in your Spencer account and/or by placing a notice on our site. We encourage you to periodically review this Privacy Policy to stay informed about how we collect, use, and disclose information. Your continued use of the services constitutes your agreement to this Privacy Policy and any updates.

Contact

If you have any questions or suggestions regarding our Privacy Policy, please contact us at support@hellospencer.co